ASAP Staffing
This is a full-time, on-site role based in Little Rock, AR, for a Collector / Loan Officer. This role involves managing loan portfolios, ensuring timely payments, and offering personalized financial solutions to members.
Hours: 8AM-5PM M-F, No weekends.
Starting pay: $21-23 hourly doe
Job Responsibilities:
• Reviewing loan applications
• Processing payments
• Contacting members for past-due accounts
• Negotiating payment plans.
• Analyzing financial documentation.
• Ensuring compliance with credit union policies.
• Providing exceptional customer service.
This role focuses on effective communication and a customer-first approach to drive successful financial outcomes.
Requirements
Job Requirements:
• Strong knowledge of loan processing, reviewing financial documentation, and managing collections
• Experience with customer communication, conflict resolution, and providing excellent member service
• Numerical proficiency, attention to detail, and analytical skills for identifying solutions
• Ability to maintain confidentiality and ensure compliance with financial regulations and organizational policies
• Proficiency in standard office software and financial tools; experience with credit union systems is a plus
• Problem-solving skills and ability to work effectively in a team-oriented environment
• High school diploma or equivalent; additional certifications or coursework in finance or business are advantageous
• Previous experience in a credit union, bank, or similar financial institution is preferred
Benefits:
• Health
• Dental
• Vision
• Life
*Drug free environment– background check and drug test required*